Terms and Conditions


Terms and Conditions for display equipment sales, issued by Simon Shardlow, trading as DisplayKit and Design-Ex Exhibition Architetcture.



Price of Goods and Services

The price of any goods and/or services shall be as quoted by our confirmation in writing. Prices quoted in any price list and/or on our website are liable to change and the customer should seek confirmation at the time of ordering. Prices quoted are ex-works, unless otherwise stated, and subject to carriage and VAT. Any discount offered will be for the order as quoted and does not imply the same discount for variations to that quotation or on subsequent orders. Quotations are valid for 30 days or any such period of time that may be specified in that quotation.



Purchase Orders

No order shall be binding until such time as it has been accepted by us in writing. The customer is responsible for ensuring that any details and specifications in connection with any order are as intended.



Cancellation of Orders

Orders placed by the customer and accepted by ourselves in writing and/or by any payment, cannot be cancelled without our written agreement to cancellation. In that event, the customer will be liable to us for any resulting costs at the time of cancellation, including the cost of labour, materials, expenses, damages and any associated loss of profit.


Many of the goods that we supply are made to order and to the customers specification. As such, and in accordance with distance selling business to business regulations, goods are not returnable.



Payment of our Invoices

Any quotation submitted by us to the customer will be based on payment being made either by bank transfer or cheque. Should the customer wish to make payment against a proforma or VAT invoice by debit or credit card, that payment may be subject to a surcharge to cover part or all of the cost of that banking transaction. This does not apply to online purchases, although online purchases may qualify for a discount if payment is to be made by bank transfer. We may choose not to accept payment by any particular method at anytime.



Title of Goods

Title for any goods supplied remains with Simon Shardlow until they are delivered and paid for in full.



Hire of Goods

Goods and or services hired by us will be subject to these terms and conditions, along with the terms and conditions specified in any Hire Agreement issued by us and accepted by the hirer in connection with that hire.




Delivery dates are given in good faith and we will make all reasonable effort to ensure that goods are delivered when required. Lead times can vary according to stock and production schedules and will be confirmed at the time of ordering. Orders should be placed in good time and allowance should be made for circumstances beyond our control.


Sales made through our website are for delivery within the UK only. Sales to other regions are subject to quotation.


It is the customers responsibility to check deliveries and if there is any evidence of packaging damage or missing packages, the customer must make a note to that effect when signing for the delivery.


Goods have to be signed for and carriers are not allowed to leave orders without getting a signature for their safe delivery.



Damaged or Faulty Goods

We will make all reasonable effort to rectify any goods that may be damaged in transport, or faulty in accordance with any guarantee issued by us, our suppliers and/or sub-contractors.


If there is evidence of damage when the goods are received, the customer must make a note to that effect when signing for the delivery. Failure to do so will nulify any claim that we may have against the carrier and could prejudice our ability to rectify the fault.



Goods fit for the purpose

The customer is responsible for ensuring that any goods ordered are suitable and fit for the purpose that they intend before ordering. This does not affect you statutory rights.



Returns Policy

The type of goods that we supply are often made to order or customer specification, including colours, etc. As such, these goods are not returnable. In circumstances where we do accept return of goods the customer will be responsible for the original delivery and return carriage costs. In addition, a restocking charge of up to 20% may apply and the customer will be liable for any return transport damage. These conditions will apply unless otherwise agreed by us in writing beforehand.




We expressly reserve all rights and licenses in respect of copyright for any designs and/or drawings supplied. Copyright is not transferred to the customer or their agent unless we have specifically agreed in writing to do so and not until such time as any fees in respect of that copyright have been paid. We reserve the right to seek redress for any breech of copyright.


The contents of any brochure or price list issued by us, including photographs and drawings, are subject to copyright and may not be copied or reproduced without our express permission in writing.


Data Protection Act

Information that we hold on your company and personnel will not be divulged to others without your permission. This excludes necessary information for our agents or sub-contractors in order for them to carry out any orders, works, services or deliveries on our behalf.



English Law

The contract shall be governed by and construed in accordance with English Law.