Terms and Conditions

Terms and Conditions as issued by Simon Shardlow, trading as Displaykit and Design-Ex Exhibition Architecture.

Price of Goods and Services

The price of any goods and/or services shall be as quoted by our confirmation in writing. Prices quoted in any price list and/or on our website are liable to change and the customer should seek confirmation at the time of ordering. Prices quoted are ex-works, unless otherwise stated, and subject to VAT.

Any discount offered will be for the order as quoted and does not imply the same discount for variations to that quotation or on subsequent orders. Any discount offered in a quotation submitted by us is based on payment being made by bank transfer or cheque. Should payment be made by credit or charge card, the discount offered in the quotation will be reduced to cover the cost of any bank transaction charges incurred by ourselves.

Quotations are valid for 30 days or any such period of time that may be specified in that quotation.

Purchase Orders

No order shall be binding until such time as it has been accepted by us in writing. The customer is responsible for ensuring that any details and specifications in connection with any order are as intended.

Purchase orders will only be processed upon receipt of an official purchase order, duly signed by an authorised person. No order shall be binding until such time as it has been accepted in writing.

Cancellation of Orders

Orders placed by the customer and accepted by ourselves in writing and/or by any payment, cannot be cancelled without our written agreement to cancellation. In that event, the customer will be liable to us for any resulting costs at the time of cancellation, including the cost of labour, materials, expenses, damages and any associated loss of profit.

Many of the goods that we supply are made to order and to the customers’ specification. As such, and in accordance with distance selling business to business regulations, goods are not returnable.

Payment of our Invoice

Invoices will be issued by Design-Ex and/or DisplayKit as appropriate to the goods and/or services supplied. Invoices should be paid accordingly to the account as detailed on the invoice.

Where a Trading Account exists, credit terms are strictly settlement in full within 7 days of the invoice date, unless otherwise stated in any specific offer and/or quotation.

A purchase order accepted by us does not have to be completed without satisfactory payment within terms for previous goods and/or services supplied. If these terms are not adhered to, we reserve the right to withhold the delivery of goods and/or services, as necessary.

Payment can be made by bank transfer, cheque, debit or credit card, or by other agreed means. Payments made Amex, Credit and some Corporate and Purchasing cards (Visa and MasterCard) may be subject to a surcharge to cover part or all of the cost of that banking transaction. Surcharges do not apply to orders placed via our website.

Interest on Overdue Accounts

We reserve the right to charge interest, compensation and costs on overdue accounts in accordance with late payment and any other legislation that may apply under English Law.

Title of Goods

Title for any goods supplied remains with Simon Shardlow until they are delivered and paid for in full.

Hire of Goods

Goods and or services hired by us will be subject to these terms and conditions, along with the terms and conditions specified in any Hire Agreement issued by us and accepted by the hirer in connection with that hire.

Delivery

Delivery dates are given in good faith and we will make all reasonable effort to ensure that goods are delivered when required. Lead times can vary according to stock and production schedules and will be confirmed at the time of ordering. Orders should be placed in good time and allowance should be made for circumstances beyond our control.

It is the customers’ responsibility to check deliveries and if there is any evidence of packaging damage or missing packages, the customer must make a note to that effect when signing for the delivery. Goods have to be signed for and carriers are not generally allowed to leave orders without getting a signature for their safe delivery.

Sales made through our website are priced as standard for delivery within the UK mainland. Charges and lead times for deliveries to the Scottish Highlands, Northern Ireland, Islands, EU and Overseas may vary and will be subject to quotation at the time of ordering.

Damaged or Faulty Goods

We will make all reasonable effort to rectify any goods that may be damaged in transport, or faulty in accordance with any guarantee issued by us, our suppliers and/or sub-contractors.

Goods Fit for the Purpose

The customer is responsible for ensuring that any goods ordered are suitable and fit for the purpose that they intend before ordering. This does not affect your statutory rights.

Returns Policy

The goods that we supply are often made to order and/or customer specification, including colours, etc. As such, these goods are not returnable. Most of our products are suplied for use at exhibitions and events, and as such, might be used at a short term event and then, no longer required. For that reason, goods are not supplied on an 'on approval' basis. Should we agree to supply 'on approval', very strict conditions will apply and must be agreed beforehand In circumstances where we do accept return of goods the customer will be responsible for the original delivery and return carriage costs. In addition, a restocking charge of up to 20% may apply and the customer will be liable for any return transport damage. These conditions will apply unless otherwise agreed by us in writing beforehand.

Copyright

We expressly reserve all rights and licenses in respect of copyright for any designs and/or drawings supplied. Copyright is not transferred to the customer or their agent unless we have specifically agreed in writing to do so and not until such time as any fees in respect of that copyright have been paid. We reserve the right to seek redress for any breech of copyright.

The contents of any brochure, website or price list issued by us, including photographs and drawings, are subject to copyright and may not be copied or reproduced without our express permission in writing.

Data Protection Act

Information that we hold on your company and personnel will not be divulged to others, unless you have asked us to do so in writing. This excludes necessary information for our agents or sub-contractors in order for them to carry out any orders, works, services or deliveries on our behalf.

English Law

The Contract shall be governed by and construed in accordance with English Law.